Travel Consultant

Role & Responsibilities

• Handle inbound and outbound calls from prospective customers for domestic and international travel packages.
• Understand customer requirements (budget, travel dates, preferences) and design customized itineraries accordingly.
• Convert leads into bookings by effectively presenting packages, offers, and value propositions.
• Follow up with leads through calls, WhatsApp, and emails to ensure timely closure of sales.
• Achieve monthly sales targets in terms of revenue and net margin as defined by the company.
• Coordinate with operations and vendors (hotels, transport, airlines) to ensure smooth booking execution.
• Maintain accurate records of leads, follow-ups, and bookings in CRM/portal.
• Handle customer queries, objections, and concerns professionally to ensure high customer satisfaction.
• Upsell and cross-sell add-ons such as activities, upgrades, and travel insurance wherever applicable.

Preferred Candidate Profile

• 03 years of experience in travel sales / telesales / customer sales (travel industry preferred).
• Strong communication and convincing skills in Hindi and English.
• Passion for travel and good knowledge of popular domestic and international destinations.
• Target-driven mindset with the ability to work under pressure.
• Comfortable with calling, follow-ups, and closing deals.
• Basic computer knowledge and familiarity with CRM tools is a plus.
• Self-motivated, disciplined, and willing to learn.
• Immediate or short notice period preferred.

Role: Travel Agent / Consultant

Industry Type: Travel & Tourism

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: Tourism Services

Education

UG: Any Graduate