Bike Rider

📋 Job Title: Sales Executive – Indian Weight Loss Diet (IWLD)Location: IWLD Headquarters, Goa (On-Site)

Department: Sales

Reports To: Sales Manager / Senior Sales Head

Salary Range: ₹15,000 – ₹20,000/month + Incentives (based on performance) 9:00-6:00 PM

₹20,000 – ₹25,000/month + Incentives (based on performance) 2:00-10:00 PM

🎯 Job Objective:To convert interested leads from Instagram, IVR, WhatsApp API, and landing forms into paid course enrollments by explaining IWLD’s unique weight loss offerings with empathy, clarity, and a results-driven attitude. You’ll work extensively with IWLD’s CRM dashboard, calling tools, and real-time form data.

• 🛠 Key Responsibilities:📞 Lead Calling & Conversion:Make 80–120 outbound calls daily to follow up with hot, warm, and cold leads.
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• Call prospects who:
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• Filled the online form from IWLD App/ Instagram link
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• Gave missed call via IVR campaign
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• Messaged on WhatsApp/Instagram DMs
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• Educate them on IWLD’s courses and their benefits (no workouts, real hunger, desi food, lifetime maintenance classes, etc.).
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• Help them choose the right course based on their weight, lifestyle, and budget.
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• Achieve daily/weekly/monthly enrollment targets with consistent performance.
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• 💻 Dashboard Operations:Operate efficiently on the IWLD CRM dashboar.
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• Update call remarks, follow-up status, conversion notes, and student details correctly.
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• Use the WhatsApp API tool to send follow-ups, reminders, and course links.
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• Generate and share Paylinks for course fee payment; track payments and coordinate with accounts team for confirmation.
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• 🤝 Lead Nurturing & Follow-ups:Follow-up regularly with undecided leads through call, WhatsApp, or IVR auto-dialer.
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• Solve objections related to:
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• Pricing
• Weight Loss Goals
• Course doubts
• Fasting/diet queries
• Family approvals or delay in joining
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• Re-engage leads who didn’t join earlier by sharing new challenge launches or discounts.
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• 🧠 Product Knowledge:Stay updated with all ongoing challenges.
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• Understand unique benefits of each course: who it's for, expected weight loss, daily support, bonus offerings, and refund terms.
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• Explain key philosophies like Asli Bhookh, Fasting & Feasting, Fat-first eating, etc.
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• 🧾 Reporting & Coordination:Share daily call and conversion reports with the Sales Manager.
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• Tag converted students correctly in the CRM for smooth onboarding by the teaching team.
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• Coordinate with accounts, teacher allocation, and support team to ensure smooth student handover.
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• ✅ Desired Candidate Profile:0–4 years of experience in telecalling, inside sales, or course counseling (preferably in ed-tech, health-tech, fitness, or service-based companies). Freshers can apply.
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• Fluent in Hindi and basic English communication.
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• Confidence, clarity of speech, and high emotional intelligence.
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• Comfortable using CRM dashboards, Google Sheets, IVR, and WhatsApp Business tools.
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• Self-motivated, target-driven, and solution-oriented.
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• Ready to work in a high-pressure but high-growth environment.
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• 📈 KPIs (Key Performance Indicators):Daily calling volume and connection ratio
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• Weekly & monthly course conversions
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• Conversion rate from lead to sale
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• Paylink sharing to payment ratio
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• Follow-up efficiency and feedback from leads
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• CRM data accuracy and documentation quality