Waitress/ Hostess
Winterfall Italian Finest
Waitress/ Hostess
Winterfall Italian Finest
Sangli
₹12,000 - ₹18,000 monthly
Fixed
₹12000 - ₹18000
Earning Potential
₹18,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
31 applicants
Benefits include: Overtime Pay, PF, Travel Allowance (TA), Food/Meals, Accommodation
Job Description
1. Greeting Guests: Welcome customers as they arrive, with a friendly and professional demeanor.
2. Seating Guests: Manage the seating chart and escort guests to their tables.
3. Reservation Handling: Take and manage reservations, either over the phone, online, or walk-ins.
4. Waiting Area Management: Manage guest wait times and communicate delays tactfully.
5. Maintaining Cleanliness: Keep the entrance, hostess stand, and waiting area neat and presentable.
6. Customer Service: Answer customer questions about the restaurant, menu, or services.
7. Coordinating with Servers: Inform servers of new arrivals and table status.
8. Upselling Special Events: Promote any upcoming events or special offers.
9. Guest Feedback: Occasionally collect feedback or respond to guest concerns.
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Waitress Responsibilities:
1. Taking Orders: Greet guests at the table, present menus, and take food and drink orders accurately.
2. Serving Food & Beverages: Deliver orders promptly and ensure correct dishes are served.
3. Customer Interaction: Answer menu questions, suggest specials, and provide excellent service.
4. Billing & Payment: Present checks, process payments, and issue receipts.
5. Table Maintenance: Clear dishes, refill drinks, and reset tables for the next guest.
6. Cleanliness & Hygiene: Maintain cleanliness of their section and follow hygiene standards.
7. Communication with Kitchen: Relay orders to kitchen staff and handle any special requests or complaints.
8. Upselling: Recommend food, drinks, or desserts to increase guest satisfaction and sales.
9. Complaint Handling: Address customer issues professionally and involve management if needed.
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In some setups, especially smaller operations or fine-dining environments, hostess and waitress roles can overlap — with one person multitasking both guest greetings and service.
Job role
Department
Restaurant / Hospitality / Tourism
Role / Category
Restaurant Staff / Waiter / Steward
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Restaurant Staff / Waiter / Steward, Hospitality Management, Food Services
Skills
Restaurant management, Menu development, Hotel management, Service standards, Hospitality, Taking order, Restaurant operations, Dining service, Noting orders
English level
Basic English
Age limit
18 - 25 years
Gender
Female
About company
Name
Winterfall Italian Finest
Address
Sangli, Maharashtra, India
Job posted by Winterfall Italian Finest
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