CSM

The Customer Service Manager (CSM) position at Bharti Airtel Limited in Satna, MP-Satna, involves overseeing the customer service operations and ensuring high levels of customer satisfaction. Key responsibilities include managing a team of customer service representatives, handling customer inquiries and complaints, implementing service improvement initiatives, and analyzing customer feedback to drive continuous improvement. The ideal candidate will have strong communication and leadership skills, a customer-centric approach, and the ability to work effectively in a fast-paced environment.