Relationship Manager

Key Responsibilities:

1.Sales & Business Development:

oAchieve sales targets for home loans through a network of DSAs.

oIdentify and onboard new DSAs to expand the sales network.

oDevelop and implement strategies to generate leads and convert them into home loan sales.

oProvide guidance to DSAs on improving their sales pitch and techniques.

2.Customer Relationship Management:

oBuild strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process.

oAddress customer queries and concerns promptly, ensuring customer satisfaction.

oCoordinate with the processing team to ensure smooth loan approval and disbursement.

3.Loan Process Management:

oSupport DSAs in gathering all necessary documentation for loan applications.

oEnsure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies.

oWork with credit teams to ensure timely loan approvals and disbursements.

4.Market Knowledge:

oKeep up-to-date with industry trends, competitor products, and market conditions.

oShare insights with the sales team to identify new business opportunities and improve sales strategies.