Telecalling Executive
Roku taxi
Telecalling Executive
Roku taxi
Secunderabad
₹13,000 - ₹16,500 monthly*
Fixed
₹13000 - ₹15000
Average Incentives*
₹1,500
Earning Potential
₹16,500
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
101 applicants
Job Description
- Customer Outreach:
- Make outbound calls to potential and existing customers to inform them about our products and services.
- Handle inbound customer calls, addressing inquiries and providing information.
- Lead Generation:
- Identify and generate leads through cold calling and follow-up calls.
- Schedule appointments for sales representatives to meet with prospective clients.
- Customer Relationship Management:
- Build and maintain strong relationships with customers to ensure high levels of customer satisfaction.
- Address customer queries, concerns, and complaints promptly and effectively.
- Product Knowledge:
- Maintain a thorough understanding of the company’s products and services.
- Provide detailed information to customers about product features, benefits, and pricing.
- Sales Support:
- Assist the sales team in achieving sales targets by providing support through telephonic communication.
- Upsell and cross-sell products to existing customers.
- Data Management:
- Accurately record customer interactions, sales leads, and other relevant information in the CRM system.
- Update customer databases regularly to ensure data accuracy.
- Follow-Up:
- Conduct follow-up calls with customers to ensure satisfaction with products and services.
- Re-engage with customers who have shown interest but have not yet made a purchase.
- Performance Monitoring:
- Meet daily, weekly, and monthly call and sales targets.
- Track and report on call performance metrics and sales results.
- Team Collaboration:
- Collaborate with team members to share best practices and strategies for effective telecalling.
- Participate in team meetings and training sessions to improve skills and knowledge.
- Compliance:
- Adhere to company policies, procedures, and ethical standards during all customer interactions.
- Ensure compliance with relevant regulations and guidelines for telecalling activities.
- Feedback Collection:
- Collect and relay customer feedback to the relevant departments to improve products and services.
- Provide insights and suggestions to enhance the telecalling process and customer experience.
- Continuous Improvement:
- Stay updated with industry trends, best practices, and new techniques in telecalling.
- Participate in ongoing training and development programs to enhance professional skills.
Job role
Work location
A. S. Rao Nagar, Secunderabad, Telangana, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking/Loan Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Banking/Loan Sales, Brand Marketing
English level
Basic English
Age limit
18 - 27 years
Gender
Female
About company
Name
Roku taxi
Address
A. S. Rao Nagar, Secunderabad, Telangana, India
Job posted by Roku taxi
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