Customer Service Manager

DCB bank

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

SENIOR CUSTOMER SERVICE MANAGER

The Senior Customer Service Manager will be responsible for leading and managing a team of customer service representatives to ensure high levels of customer satisfaction. Key responsibilities include developing and implementing customer service policies and procedures, handling escalated customer issues, and analyzing customer feedback to improve service delivery. The role requires strong leadership, communication, and problem-solving skills.

Job role

Work location

SHAHDARA

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

DCB bank

Job posted by DCB bank

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