Customer Service Manager
DCB bank
Customer Service Manager
DCB bank
Not disclosed
Job Details
Job Description
SENIOR CUSTOMER SERVICE MANAGER
The Senior Customer Service Manager will be responsible for leading and managing a team of customer service representatives to ensure high levels of customer satisfaction. Key responsibilities include developing and implementing customer service policies and procedures, handling escalated customer issues, and analyzing customer feedback to improve service delivery. The role requires strong leadership, communication, and problem-solving skills.Job role
Work location
SHAHDARA
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
DCB bank
Job posted by DCB bank
This job has expired