Retail Store Manager

Job Summary:

The Store Manager will be responsible for leading overall store operations, ensuring seamless customer service, maximizing sales, maintaining store standards, and managing staff performance as per Amartex policies.

Key Responsibilities:

• Oversee day-to-day store operations to ensure smooth functioning.
• Achieve monthly sales targets and improve conversion & basket size.
• Maintain visual merchandising, cleanliness, and stock display standards.
• Manage staff scheduling, training, grooming, and performance.
• Ensure proper inventory control: stock checks, shrinkage control.
• Handle customer queries, complaints, and ensure high service satisfaction.
• Coordinate with HO for promotions, pricing, and operational requirements.
• Ensure compliance with SOPs, safety guidelines, and audit standards.
• Monitor cash handling, billing accuracy, and daily cash reconciliation.