Relationship Manager

Overview of the Company :-

We are a leading Housing Finance Company working to enable millions of Indians to fulfill their dream of owning a bigger, better, and new home.

Our business is built on a strong foundation of people and technology, using data science and analytics to deliver world-class and affordable products.

• Team Strength: 4000+ professionals
• Presence: 250+ locations across 16 states
• Shareholders: Leading multinational & domestic Private Equity partners

Core Purpose of the Role - Achieve Home Loan (HL) and Loan Against Property (LAP) targets.

Key Responsibilities -

• Business Planning & Development Lead generation through catchment areas.
• Drive sales and develop micro-markets.

Meet business parameters and targets -

• Ensure timely completion of pending OTC/PDD and cheque-in-hand cases.

Monitoring & Productivity -

• Ensure daily file logins in the system.
• Achieve business targets within timelines.
• Maintain hunger and drive for business growth.
• Business Channels & Onboarding Onboard connectors and green channel partners.
• Customer Service & Compliance Manage customer service issues effectively.
• Escalate unresolved matters to supervisors on time.
• Ensure adherence to company KYC & compliance guidelines.
• Maintain 100% integrity and mark attendance regularly on PS & Pulse.

Market & Relationship Building -

• Meet builders, property dealers, and associations for tie-ups.
• Interact with retail customers for housing and mortgage loans.
• People & Learning Attend all product and process trainings.
• Act as a buddy for new hires.
• Share best practices with team members.

Required Skills & Qualifications -

• Preferably from Retail, Banking, Insurance, or Financial Services sector.
• Freshers eligible (training provided).
• For experienced candidates: Proven track record of earning incentives.
• Strong customer service & negotiation skills.
• Education: Bachelor’s degree or minimum 12th pass.