Sales Operations Program Manager

Sterlite Technologies Ltd

Silvassa

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Sales Operations Program Manager

Job description:
  • Collaborate closely with customers and the sales manager to provide essential support, including offering product solutions, ensuring timely deliveries, and resolving any issues.
  • Manage warehouse and logistics operations based in the UAE.
  • DMCC trading end to end execution- sourcing, quotation, PO, SO,  invoicing, deliveries, payment, collection. 
  • Managing sample fulfillment, local deliveries, document couriers.
  • Manage the opportunity lifecycle from identification and quoting to PO execution and collections, utilizing Salesforce and SAP tools.
  • Provide training to the sales manager and update the Salesforce user manual as needed.
  • Optimize internal sales processes, address Salesforce and SAP bugs in collaboration with the IT team.
  • Forecast order books and plan sales for a rolling three-month period with the Sales and Operations Planning (S&OP) team, ensuring effective material and factory capacity planning.
  • Track POs until they are fully executed.
  • Build effective working relationships with key departments such as credit control, finance, product management, operations, and marketing.
  • Execute collections from customers according to plan.
  • Prepare dashboards, Salesforce reports, opportunity updates, and manage the Salesforce funnel.
  • Handle MIS reporting, prepare monthly sales performance review decks, and compile data in alignment with the business plan.
  • Conduct weekly opportunity tracking to offer necessary support in collaboration with the sales manager and regional sales head.
  • Develop annual business plans and KPIs for the sales team and monitor performance for sales incentive payouts.
  • Analyze EXIM data and develop strategic plans to meet KPI targets.
  • Conduct pricing and margin analysis for the MEA region as required by the regional head or management.
  • Signing authority for Sterlite Technologies DMCC and manage  licensing and administration of the same

Job role

Work location

Silvassa

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Sterlite Technologies Ltd

Job posted by Sterlite Technologies Ltd

Apply on company website