Operations Support Coordinator

Role & responsibilities

• Prepare accurate quotations and share them with customers
• Coordinate with customers for inquiries, updates, and follow-ups
• Track POs, invoices, and payment status and update records
• Maintain CRM entries, documentation, and internal reports
• Handle professional email communication and correspondence
• Assist in backend office operations to ensure smooth workflow

Preferred candidate profile

• Strong ability in quotation preparation, customer coordination, and follow-ups
• Skilled in MS Office, email drafting, and documentation management
• Experience in CRM handling and backend operational support
• Organized, detail-oriented, and capable of managing multiple tasks
• Good communication skills with disciplined follow-up habits
• Prior experience in sales coordination, service coordination, or office operations preferred