Back Office Executive

Job Summary:The Back Office Executive is responsible for providing essential administrative and support services to ensure the efficient functioning of the company's operations. This role involves handling data entry, processing customer requests, managing internal communications, and maintaining records. The Back Office Executive works behind the scenes to assist in maintaining workflow for various departments within the organization.

• Key Responsibilities:Administrative Support: Perform general administrative duties such as scheduling appointments, managing calendars, preparing reports, and handling correspondence.
• Data Entry & Management: Input and maintain accurate data into databases, spreadsheets, and other management systems. Ensure that data is up-to-date and correct.
• Documentation & Record Keeping: Manage and maintain physical and electronic files, ensuring they are well-organized and easily accessible for relevant teams.
• Process Management: Assist in internal process management, ensuring that standard operating procedures are followed for various tasks.
• Communication: Serve as a liaison between the front office and other departments by communicating requests, resolving inquiries, and ensuring that information flows smoothly.
• Customer Service Support: Handle customer queries or complaints by coordinating with front-office teams and resolving issues within the established time frame.