Branch Sales Manager

*1. Branch Operations & Management*

Branch ke daily operations ka complete control aur supervision

Opening & closing procedures ensure karna

Branch policies, SOPs aur company rules ka proper implementation

Infrastructure, equipment aur overall branch upkeep par dhyan rakhna

*2. Team Handling & Leadership*

Receptionist, counselor, trainers, therapists aur support staff ko manage karna

Staff duty roster, attendance aur punctuality maintain karna

New staff ka training, guidance aur on-job support dena

Team performance review aur discipline maintain karna

*3. Sales & Revenue Management*

Walk-in, inquiry aur lead conversion ensure karna

Monthly/weekly sales targets set karna aur achieve karwana

Membership, packages aur offers ka proper explanation ensure karna

Follow-ups, renewals aur pending payments par control rakhna

*4. Customer Experience & Retention*

Client satisfaction ensure karna aur complaints resolve karna

Feedback collect karna aur service improvement par kaam karna

Long-term client retention aur referrals increase karna

*5. Reporting & Coordination*

Daily, weekly aur monthly performance reports banana

Management ko sales, staff aur operations ki reporting dena

Head office aur management ke saath coordination rakhna

*6. Discipline, Hygiene & Compliance*

Branch hygiene, cleanliness aur safety standards maintain karna

Staff grooming, behavior aur professional conduct ensure karna

Company policies aur legal compliance follow karna

*7. Problem Solving & Decision Making*

Daily operational issues ko independently solve karna

Emergency situations aur customer escalations handle karna

Branch profitability aur growth ke liye decisions lena