Operate computer systems and ensure continuous functionality of hardware and software.

Monitor system performance and respond promptly to errors, alerts, or failures.

Perform data entry, processing, and backup operations accurately and timely.

Manage files, directories, and backups according to company policies.

Maintain logs of system activities, issues, and maintenance tasks.

Coordinate with IT staff and vendors for troubleshooting and system upgrades.

Ensure the security and confidentiality of all data and systems.

Maintain inventory of hardware and software components.

Provide basic technical support to staff regarding software and hardware.

Follow standard operating procedures and maintain documentation.