CRM Executive

Job Summary

We are looking for a smart and enthusiastic CRM Executive who has computer knowledge and good Excel skills. The candidate should be willing to learn and grow with the organization.

Roles & Responsibilities

• Maintain and update customer data in CRM software and Excel sheets
• Enter, manage, and organize client information accurately
• Follow up with customers regarding services, payments, and feedback
• Coordinate with internal departments for smooth service delivery
• Prepare daily, weekly, and monthly reports in Excel
• Handle basic email communication with clients
• Ensure proper documentation and record maintenance
• Support the sales and operations team as required

Requirements

• Must have basic computer knowledge
• Must know MS Excel (basic formulas, data entry, formatting)
• Good typing speed and accuracy
• Willingness to learn new software and systems
• Good communication skills (Hindi/English; Gujarati is a plus)
• Freshers are welcome – training will be provided