Customer Assistance Manager - Housing Finance

Customer Assistance Manager-Housing Finance-Hardship Assistance Unit

- Responsible for managing customer assistance within the Housing Finance sector, specifically focusing on hardship assistance. - Role involves handling customer queries, providing support, and managing cases related to financial difficulties. - Requires strong interpersonal and communication skills to effectively assist customers facing housing finance challenges. - The position demands experience in banking or financial services, particularly in housing finance or related customer service. - Candidate should be adept at problem-solving and managing sensitive financial situations. - The role is based in Surat and involves working closely with customers to provide tailored financial assistance solutions. - Emphasis on understanding housing finance products and hardship assistance policies. - Requires coordination with internal teams to ensure customer satisfaction and compliance with financial regulations. - The job is suitable for candidates with prior experience in customer management within the financial services domain. - No explicit mention of educational qualifications or language requirements.