Customer Care Executive

Swashaa

Adajan Gam, Surat

₹10,000 - ₹12,000 monthly

Fixed

10000 - ₹12000

Earning Potential

12,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

90 applicants

Job Description

Key Responsibilities:

• Manage NDR follow-ups and re-attempts.

Oversee order processing and timely fulfillment.

• Handle customer queries and escalations.

Maintain CRM records and provide insights.

What We're Looking For:

Experience in customer service, order management, or CRM (ecommerce preferred).

• Strong communication and problem-solving skills.

Ability to multitask in a fast-paced environment.

Job role

Work location

The Galleria, opp. New RTO, Pal, Adajan Gam, Adajan, Surat, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - Operations, Customer Support - BPO / Voice / Blended

English level

Basic English

Gender

Any gender

About company

Name

Swashaa

Address

The Galleria, opp. New RTO, Pal, Adajan Gam, Adajan, Surat, Gujarat, India

Job posted by Swashaa

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