Customer Care Executive
Swashaa
Customer Care Executive
Swashaa
Adajan Gam, Surat
₹10,000 - ₹12,000 monthly
Fixed
₹10000 - ₹12000
Earning Potential
₹12,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
90 applicants
Job Description
Key Responsibilities:
• Manage NDR follow-ups and re-attempts.
Oversee order processing and timely fulfillment.
• Handle customer queries and escalations.
Maintain CRM records and provide insights.
What We're Looking For:
Experience in customer service, order management, or CRM (ecommerce preferred).
• Strong communication and problem-solving skills.
Ability to multitask in a fast-paced environment.
Job role
Work location
The Galleria, opp. New RTO, Pal, Adajan Gam, Adajan, Surat, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Operations, Customer Support - BPO / Voice / Blended
English level
Basic English
Gender
Any gender
About company
Name
Swashaa
Address
The Galleria, opp. New RTO, Pal, Adajan Gam, Adajan, Surat, Gujarat, India
Job posted by Swashaa
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