Customer Support Coordinator
Ynr Consultancy
Customer Support Coordinator
Ynr Consultancy
Shakti Nagar, Surat
₹12,000 - ₹35,000 monthly
Fixed
₹12000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
8 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop
Job Description
Job Title: Operations Executive / Customer Support Executive
Job Location: Raghuvir Scarlet, Saroli, Surat
Job Type: Full-Time
- Job Responsibilities:Handle daily operations between 11:00 AM to 9:00 PM
- Manage and update courier tracking details regularly
- Perform LR (Lorry Receipt) updates in the system
- Follow up with customers for pending payments
- Make calls to reactivate inactive/dormant customers
- Conduct customer feedback calls to improve service quality
- Maintain proper records and reports of all activities
- Requirements:Good communication skills (Hindi + basic English preferred)
- Basic knowledge of computers (Excel, data entry)
- Ability to handle customer calls professionally
- Prior experience in logistics / customer support is a plus
- Responsible and result-oriented attitude
Salary: [Mention salary range]Experience: 0–2 years
- Additional Benefits:Friendly work environment
- Growth opportunities
Job role
Work location
Raghuvir Scarlett, Shakti Nagar, Surat, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Domestic BPO, Voice Process
English level
Basic English
Age limit
19 - 28 years
Gender
Male
About company
Name
Ynr Consultancy
Address
Raghuvir Scarlett, Shakti Nagar, Surat, Gujarat, India
Job posted by Ynr Consultancy
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