E-Commerce Executive

Job Description :

Position: E-commerce Executive / Product Listing Executive

Industry: Jewellery (Gold, Diamond, Lab-Grown Diamond)

Key Responsibilities:

1. Product Listing & Catalog Management

• Upload and manage jewellery product listings on e-commerce platforms such as Amazon, Flipkart, Meesho, Shopify, etc.
• Create accurate product titles, descriptions, specifications, and SKU codes.
• Ensure all product information is complete and correctly categorized.

2. Product Information Management

• Maintain detailed product specifications including metal type, diamond weight, size, purity, and pricing.
• Update product certifications and authenticity details where applicable.

3. Product Image Management

• Upload high-quality product images as per marketplace guidelines.
• Perform basic image editing such as background removal, resizing, and optimization if required.

4. Pricing & Inventory Management

• Update product prices regularly.
• Monitor and maintain inventory levels to avoid stock discrepancies.

5. Order Coordination

• Track online orders received through e-commerce platforms.
• Coordinate with warehouse and dispatch teams to ensure timely shipment.

6. SEO Optimization

• Optimize product listings using relevant keywords for better search visibility.
• Improve product ranking and visibility on e-commerce platforms.

7. Customer Query Management

• Respond to customer questions and messages on the platform.
• Provide product-related information to customers.

8. Sales Monitoring & Reporting

• Prepare daily, weekly, and monthly sales reports.
• Track product performance and identify improvement opportunities.