E-Commerce Manager

Job Overview:

SOIE is looking for an experienced and dynamic Ecommerce Manager to drive the growth and success of our online business. The ideal candidate will be responsible for managing and optimizing our ecommerce platforms, driving online sales, improving customer experience, and enhancing brand presence.

Key Responsibilities:

• Ecommerce Strategy & Operations: Develop and execute ecommerce strategies to drive traffic, conversion, and revenue growth across SOIE’s D2C website and marketplaces (Myntra, Amazon, Nykaa, Ajio, Flipkart, etc.).
• Marketplace Management: Manage product listings, pricing strategies, promotions, and visibility on third-party marketplaces, ensuring alignment with brand goals.
• Marketing & Analytics: Work closely with digital marketing teams to optimize paid campaigns and analyze performance metrics.
• Content Optimization: Enhance organic visibility and strategies to improve search rankings on marketplaces.
• Monitoring Inventory & Order Management: Coordinate with the supply chain and logistics teams to ensure smooth inventory management and timely order fulfillment.
• Customer Experience & Retention: Monitor customer feedback, improve user journey.
• New Channel Development: Identify and explore new digital sales channels, partnerships, and opportunities for business expansion.
• Data Analysis & Reporting: Track key ecommerce KPIs and generate insights, and present actionable recommendations to leadership.

Key Skills & Qualifications:

• Bachelor’s degree in Business Administration, Marketing, E-commerce, Information Technology, or a related field.
• Experience: 4-6 years in ecommerce, preferably in fashion, lingerie, or activewear.
• Strong knowledge of ecommerce platforms and marketplace operations.
• Ability to work in a fast-paced, deadline-driven environment.
• Leadership Quality.