General Manager

Managing warehouse, delivery, back office, and field operations smoothly.

Ensuring timely order fulfilment and adherence to delivery timelines.

Supervising warehouse staff, delivery executives, and support teams.

Planning manpower, shifts, routes, and daily operational workflows.

Monitoring inventory, wastage control, and stock accuracy.

Ensuring compliance with hygiene, safety, and quality standards.

Resolving operational issues, customer escalations, and internal conflicts.

Preparing daily, weekly, and monthly operational reports for management.

Implementing process improvements to increase efficiency and reduce costs.

Coordinating with founders/management for business planning and execution.