Operations Manager

💼 HR & Admin Executive (Back Office Operations) – Responsibilities

Human Resource (HR) Responsibilities

1. Handle end-to-end recruitment process (job posting, calling, screening, interview coordination)

2. Conduct telephonic interviews and shortlist candidates

3. Manage employee onboarding and documentation

4. Maintain attendance, leave records, and employee data

5. Address basic employee queries and HR coordination

6. Prepare and maintain daily hiring reports

Administrative Responsibilities

1. Manage day-to-day office operations

2. Maintain office supplies and inventory

3. Coordinate with internal teams for smooth workflow

4. Handle basic vendor coordination (housekeeping, etc.)

5. Ensure office discipline and proper functioning

Back Office / Operations Responsibilities

1. Maintain data and records using Excel/CRM systems

2. Provide backend support to the sales team

3. Verify and process client documents

4. Prepare daily reports and MIS

5. Coordinate between sales and backend teams

6. Handle basic insurance-related documentation (training will be provided)

General Expectations

1. Strong multitasking ability

2. Good communication skills (Hindi & basic English)

3. Basic computer knowledge (MS Excel, Email, etc.)

4. Responsible, disciplined, and proactive attitude