Receptionist / Front Office Executive
Aura Technologies
Receptionist / Front Office Executive
Aura Technologies
Udhna, Surat
₹12,000 - ₹18,000 monthly
Fixed
₹12000 - ₹18000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 05 Feb 2026 - 18 Feb 2026 | Time: 01.00 pm - 04.00 pm...See details
28 applicants
Benefits include: Overtime Pay
Job Description
- Receive customer complaints via phone, email, chat, social media, or in person.
- Acknowledge complaints promptly and ensure customers feel heard and supported
- Investigate complaints by coordinating with internal teams (operations, sales, logistics, technical support, etc.)
- Provide clear, accurate, and timely resolutions in line with company policies
- Escalate complex or high-risk complaints to management when required
- Maintain detailed records of complaints, actions taken, and outcomes
- Follow up with customers to confirm resolution and satisfaction
- Identify trends, recurring issues, and root causes of complaints
- Prepare reports and share insights to help improve customer experience
- Ensure compliance with company standards, SLAs, and regulatory requirements
Job role
Work location
10, near shree daksheshwar mahadev temple, Bhedwad, Harinagar, Udhana, Surat, Gujarat 394210, India
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
05 Feb 2026 - 18 Feb 2026
Time
01.00 pm - 04.00 pm
About company
Name
Aura Technologies
Address
10, near shree daksheshwar mahadev temple, Bhedwad, Harinagar, Udhana, Surat, Gujarat 394210, India
Job posted by Aura Technologies
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