Retail Sales Executive

Key Responsibilities (Result-Wise)

1. Customer Engagement & Conversion

· Welcome walk-in customers, understand their needs, and present suitable products.

· Demonstrate product features, benefits, and value.

· Result: Increased walk-in to sales conversion ratio.

2. Sales Target Achievement

· Meet or exceed monthly showroom sales targets.

· Upsell and cross-sell additional products/services.

· Result: Higher average billing value and revenue growth.

3. Customer Experience

· Maintain professional, friendly, and helpful interactions.

· Handle objections and resolve queries effectively.

· Result: Satisfied customers with higher repeat and referral business.

4. Store Presentation & Stock Management

· Ensure product displays are attractive, clean, and updated.

· Track inventory levels and coordinate with stock team.

· Result: Improved showroom appeal and smooth product availability.

5. Data & Reporting

· Record customer details, preferences, and sales in CRM/register.

· Share daily/weekly sales reports with manager.

· Result: Clear visibility on sales performance and customer insights.

Key Skills & Attributes

· Strong communication & convincing skills.

· Basic product knowledge (training will be provided).

· Ability to handle walk-in pressure and close sales.

· Languages: Local + Hindi/English preferred.

Performance Metrics (KRA/KPI)

· Conversion ratio (walk-in to sales).

· Monthly sales target achievement.

· Average bill value per customer.

· Customer feedback & satisfaction score.

· Store display & discipline score.