Sales & Marketing Executive

Junior Sales Executive – Garment Market (Tags & Labels)Position TitleJunior Sales Executive – Tags & Labels

LocationIndore – Garment Market Area

DepartmentSales & Customer Coordination

Reporting ToSales Head / Owner

Purpose of RoleTo generate and manage sales of garment tags, labels, stickers, printed material, and related products in the Indore garment market through company leads, door-to-door visits, follow-up, product demonstration, order booking, dispatch coordination, and payment collection.

• Job Responsibilities1. Lead HandlingCompany will provide leads daily.
• Contact all assigned leads by call and WhatsApp within same day.
• Maintain complete status of every lead.
• No lead should remain pending without follow-up.
• 2. Door-to-Door Market VisitVisit garment shops, manufacturers, wholesalers, boutiques, and factories in Indore garment market.
• Meet new customers directly and introduce company products.
• Collect customer details and add them into LMS / register.
• Daily minimum market visits as instructed by Sales Head.
• 3. Product DemonstrationCarry tag, label, sticker, barcode, and sample book during visits.
• Show customer available quality, material, design, size, printing, and finishing options.
• Explain product difference, pricing, delivery time, and best option according to customer requirement.
• Give full product demo and solve customer doubts.
• 4. Customer Requirement CollectionUnderstand customer requirement for:
• 
  
• Size
• Material
• Color
• Quantity
• Printing Type
• Delivery Date
• Take sample photo or existing label copy if required.
• 5. Quotation & Rate DiscussionShare rate and quotation with customer.
• Negotiate rate within approved range.
• If special rate is required, take owner approval before final commitment.
• Convert inquiry into order.
• 6. Full Customer Service ResponsibilityThe sales executive will handle complete customer service from first inquiry until final payment.
• Responsibilities include:
• 
  
• Inquiry handling
• Product demo
• Rate confirmation
• Order booking
• Dispatch coordination
• LR sharing
• Complaint handling
• Payment follow-up
• 7. Order BookingTake confirmed order from customer.
• Fill order form correctly with:
• 
  
• Customer Name
• Product Details
• Quantity
• Rate
• Dispatch Date
• Payment Terms
• Enter order into LMS / ERP / register.
• Take approval from owner.
• 8. Dispatch CoordinationCoordinate with production and dispatch team after order confirmation.
• Track order until material is ready.
• Inform customer about:
• 
  
• Production status
• Dispatch date
• LR number
• Transport details
• Ensure customer receives product on time.
• 9. Complaint & Service HandlingIf customer has issue in material, print, quantity, or dispatch, immediately coordinate with office and solve problem.
• Maintain good relationship with customer for repeat business.
• 10. Payment Follow-UpShare invoice and bill after dispatch.
• Follow up for payment through call and WhatsApp.
• Coordinate with accounts team.
• Update owner once payment is received.
• Daily Activity TargetNew lead calls: 20 minimum 📞
• Follow-up calls: 20 minimum
• Door-to-door market visits: 8–10 shops minimum
• Product demos: 5 minimum per day
• Quotations shared: 5 minimum
• Confirmed orders: As per target assigned
• LMS update: 100% daily
• Required SkillsGood communication and convincing ability
• Basic knowledge of garment tags, labels, barcode stickers, printed labels, and packing material
• Ability to do door-to-door sales 🚶
• Product demonstration skills
• Negotiation ability
• WhatsApp, Excel, and LMS usage
• Strong follow-up and customer handling
• Ability to travel inside Indore market area
• Performance KPILead response within 15 minutes
• 100% visit report submission
• Minimum 90% lead follow-up completion
• Minimum conversion ratio as assigned by management
• No delay in dispatch coordination
• No wrong order entry
• Payment follow-up on same due date
• Expected ResultMore garment market customers in Indore
• Better repeat business
• Faster order conversion
• Complete customer handling by one person
• Strong relationship with market customers
• Increase in tags and labels sales