Salon Floor Manager

We are looking for an experienced and proactive Salon Floor Manager to oversee daily salon operations and ensure exceptional client service. The ideal candidate will manage staff, coordinate appointments, maintain service quality, and support smooth floor operations in a premium wellness-focused environment.

Responsibilities:

• Manage daily salon floor operations
• Supervise and guide stylists, therapists, and support staff
• Ensure high standards of client service and satisfaction
• Handle client feedback, queries, and complaints professionally
• Coordinate appointments, schedules, and staff allocation
• Maintain hygiene, safety, and service protocols
• Monitor inventory and report operational needs
• Support sales, memberships, and service promotions

Requirements:

• Previous experience as a salon floor manager or supervisor
• Strong leadership and team management skills
• Excellent communication and customer-handling abilities
• Knowledge of salon services, operations, and hygiene standards
• Professional appearance and problem-solving mindset
• Experience in luxury salon or wellness brand preferred