Customer Service Team Member - Non Branch Banking
Kotak Mahindra Bank
Apply on company website
Customer Service Team Member - Non Branch Banking
Kotak Mahindra Bank
Surat
Not disclosed
Job Details
Job Description
Team Member - Customer Service-Product-Support-Service - Non Branch Banking
- Responsible for providing customer service and product support in a non-branch banking environment. - Acts as a team member handling customer queries and service requests related to banking products. - Supports service operations ensuring customer satisfaction and smooth service delivery. - Requires good communication and interpersonal skills to interact with customers effectively. - Role involves working collaboratively within a team to achieve service goals. - May require knowledge of banking products and processes related to non-branch banking. - Focuses on resolving customer issues and providing timely support. - Suitable for candidates interested in customer service roles within the banking sector. - Emphasizes service quality and customer-centric approach. - Likely involves handling multiple customer service channels such as calls, emails, or chats.Job role
Work location
Surat, 0875-Surat-Megh Mayur Plaza-GUJ, Surat, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
Apply on company website