Customer Service Team Member - Non Branch Banking

Kotak Mahindra Bank

Surat

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Team Member - Customer Service-Product-Support-Service - Non Branch Banking

- Responsible for providing customer service and product support in a non-branch banking environment. - Acts as a team member handling customer queries and service requests related to banking products. - Supports service operations ensuring customer satisfaction and smooth service delivery. - Requires good communication and interpersonal skills to interact with customers effectively. - Role involves working collaboratively within a team to achieve service goals. - May require knowledge of banking products and processes related to non-branch banking. - Focuses on resolving customer issues and providing timely support. - Suitable for candidates interested in customer service roles within the banking sector. - Emphasizes service quality and customer-centric approach. - Likely involves handling multiple customer service channels such as calls, emails, or chats.

Job role

Work location

Surat, 0875-Surat-Megh Mayur Plaza-GUJ, Surat, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

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