Telecaller

Job Title: Telecaller

Location: Near VR Mall, Vesu, Surat

Job Type: Full-time

Experience Required: 1+years

Job Overview:

We are seeking a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for handling outbound and inbound calls, maintaining customer relationships, and promoting company products or services in a professional manner.

Key Responsibilities:

* Make outbound calls to prospective customers and explain company products or services.

* Handle inbound inquiries and provide accurate information to customers.

* Maintain a record of customer interactions, feedback, and follow-ups.

* Achieve daily/weekly/monthly targets as assigned by the team leader.

* Build and maintain positive relationships with customers to ensure satisfaction.

* Report daily call status and performance to the supervisor.

Requirements:

* Excellent communication and interpersonal skills.

* Ability to handle customer queries confidently and politely.

* Basic knowledge of MS Office and data entry.

* Fluency in [English/Hindi/Gujarati – mention as per requirement].

* Positive attitude and willingness to learn.