Telecalling Executive

Job Title: Telecaller Executive – Car Loan Services

Job Summary:

We are looking for a proactive and customer-focused Telecaller Executive to join our car loan division. The role involves contacting potential and existing customers, explaining loan products, generating leads, and supporting the sales team to achieve monthly targets.

Key Responsibilities:

Make outbound calls to prospective customers to promote car loan products.

Handle inbound inquiries and provide accurate information about loan options, interest rates, and eligibility.

Capture customer details and update records in the CRM system.

Generate qualified leads and schedule appointments for the sales team.

Follow up with customers to ensure document submission and loan processing.

Maintain high levels of customer satisfaction by addressing queries professionally.

Achieve daily/weekly calling and conversion targets.

Requirements:

Minimum qualification: 12th pass or Graduate.

Prior experience in telecalling, sales, or finance (preferred).

Strong communication and convincing skills.

Basic knowledge of car loans, finance, or banking is an added advantage.

Ability to work under targets and handle customer objections confidently.

Good computer and data entry skills.