Telecalling Executive

Job Summary:

The Tele Caller is responsible for contacting potential or existing customers over the phone to inform them about products/services, generate leads, or provide support. The role focuses on clear communication, customer engagement, and achieving call-related targets.

Key Responsibilities:

• Make outbound calls or handle inbound calls as per process
• Explain products or services clearly to customers
• Generate leads, fix appointments, or close hiring
• Follow up with interested customers
• Maintain accurate call records and customer details
• Handle customer queries and resolve basic issues
• Meet daily/weekly call and performance targets

Required Skills:

• Good communication skills (local language + basic English preferred)
• Confident and polite phone manner
• Ability to convince and negotiate
• Basic computer knowledge (CRM/data entry)
• Patience and problem-solving attitude

Qualifications:

• Graduate (any stream)
• 6 month experience in tele calling

Work Environment:

• Office-based / Call center
• Day shift

Job Type: Full-time

Industry: Logistics / Delivery Services