A telecaller, also known as a telemarketer or telephone sales representative, is responsible for making outbound calls to potential customers or clients with the aim of selling products or services, generating leads, or gathering information. The job description typically includes:

1. Making outbound calls to prospects and pitching products or services.

2. Following scripts provided by the company to maintain consistency and ensure key points are communicated effectively.

3. Building rapport with potential customers to understand their needs and address any concerns.

4. Achieving sales targets and quotas set by the company.

5. Maintaining accurate records of calls and sales activities in the company's database or CRM system.

6. Handling objections and resolving customer complaints or issues professionally.

7. Continuously updating knowledge of products or services and industry trends.

8. Collaborating with sales and marketing teams to identify opportunities for improvement and feedback on customer responses.

9. Adhering to all company policies and procedures, including compliance with regulations such as Do Not Call lists.

10. Providing excellent customer service to enhance the company's reputation and customer satisfaction.

Overall, telecallers play a crucial role in driving sales and revenue growth for companies through effective communication and relationship-building over the phone.