Telesales Executive

Urgent Opening

Job Title: Inside Sales Executive

Location: Near RR Mall, Surat

We are looking for a knowledgeable and dynamic Tele Caller to join our team in Surat. The ideal candidate will have a background in agriculture, strong communication and interpersonal skills, and a passion for helping farmers adopt modern farming practices. This role requires managing high call volumes while providing expert advice on crop nutrition, plant health, and farming solutions.

Key Responsibilities:

 Make 80–100 outbound calls daily to connect with farmers and guide them on agricultural practices, product usage, and crop advisory.

 Handle incoming farmer queries and provide clear, accurate, and helpful solutions.

 Document and verify customer details, maintain accurate records, and update information in the CRM system.

 Use MS-Excel to maintain call logs, feedback, and follow-up schedules.

 Collaborate with the agronomy and sales teams to ensure seamless support and customer satisfaction.

 Build trust and rapport with farmers to drive awareness, engagement, and adoption of agricultural products or services.

 Meet daily, weekly, and monthly call and sales targets.

Required Skills & Qualifications:

 Bachelor's degree/diploma in Agriculture, Horticulture, or related fields.

 1–3 years of experience in tele-calling or customer support, preferably in the agriculture sector.

 Strong communication skills

 Working knowledge of CRM tools, MS-Excel, and basic documentation.

 Good understanding of farming systems, crop cycles, agri-inputs, and farmer behavior.

 Ability to multitask, manage time efficiently, and work under pressure.

Preferred Attributes:

 Empathetic listener with a customer-first mindset.

 Passionate about improving farmer livelihoods and promoting sustainable agriculture.

 Quick learner and problem solver with a proactive attitude.