Telesales Executive

Swashaa

Adajan Gam, Surat

₹10,000 - ₹15,000 monthly

Fixed

₹10000 - ₹15000

Earning Potential

₹15,000

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

3 applicants

Job Description

  • Provide step-by-step guidance to customers to resolve issues or navigate products or services.
  • Respond to customer inquiries through various communication channels, including phone, email and live chat.
  • Address customer feedback and concerns with empathy and professionalism.
  • Collaborate with cross-functional teams to ensure timely resolution of issues.
  • Handle a high volume of customer contacts while maintaining quality service.
  • Identify common customer issues and suggest improvements to enhance the customer experience.
  • Keep accurate records of customer interactions using our customer support software.
  • Contribute to the development of customer support materials and resources at the firm.

Job role

Work location

301, The Galleria ,beside Sanjeev Kumar Auditorium Road, near Pal RTO, Adajan Gam, Adajan, Surat, Gujarat 394510, India Adajan Gam, Surat

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Basic English

Gender

Any gender

About company

Name

Swashaa

Address

301, The Galleria ,beside Sanjeev Kumar Auditorium Road, near Pal RTO, Adajan Gam, Adajan, Surat, Gujarat 394510, India Adajan Gam, Surat

Job posted by Swashaa

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