The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.They must show the willingness to learn new things. Giving a resolution to the customers or clients should be the whole and sole responsibility. Responsibilities:- • Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way Job Details: Age: 18 years to 40years Qualification :-Graduates (Undergrads can be considered but should not be regular college students) Communication skills: Exceptional Spoken skills in English Shifts: Night shift Salary: 15,000-30,000 INR Note: Any candidate applying for this position should be okay to WFH for now. Experience: Any Undergrad/Graduate Freshers can apply. Location: Surat

More about this Voice & Non-Voice Call Center Agent job

Votiko is aggressively hiring for the job profile of Voice & Non-Voice Call Center Agent at Surat in Surat locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 18,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 6 PM - 4 AM and will have 5 working days i.e., Monday - Friday. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Surat at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 10-Oct-2021. For more details, download apna app and find Night Shift jobs in Surat. Through apna, you can find jobs in 74 cities across India. Join NOW!