Job Description

1. Install CPE devices

2. Daily partner management

3. Address partner queries

4. Drive quality installations

5. Interact with customers

6. Troubleshoot device defects

7. Handle device queries

8. Record job in CRM portal

9. Upgrade device software

10. Assemble / dismantle smartphones

11. Repair handsets

12. Verify devices for exchange

13. Inspect FTTx devices

14. Travel to touch points

15. Train / support service points

16. Fulfill adhoc responsibilities as per business requirements

Education Required:

10+2 / ITI / Diploma, Certification in Device Care (Preferred)

Experience Required

0 - 4 years