Job Description:

As a Telecaller, you will be responsible for reaching out to potential and existing customers over the phone to promote our services, address inquiries, and provide exceptional customer service. Your primary goal will be to generate leads, build customer relationships, and contribute to the growth of the company.

Key Responsibilities:

• Make outbound calls to potential customers and present the company’s products/services.
• Answer incoming calls from customers to address their inquiries and provide information.
• Maintain accurate records of all interactions and update customer information in the database.
• Follow up on leads and convert them into sales.
• Meet daily/weekly/monthly targets for calls and sales.
• Handle customer complaints or concerns and escalate issues when necessary.
• Provide feedback to the team on customer interactions and market trends.
• Participate in team meetings and training sessions to improve skills and performance.

Location Preffered: Rasipuram, Attur, Thuraiyur