BPO Telecaller

Incred Financial Services Limited

Thane

₹18,000 - ₹22,000 monthly*

Fixed

₹18000 - ₹20000

Average Incentives*

₹2,000

Earning Potential

₹22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

18 applicants

Benefits include: Overtime Pay, Joining Bonus, Annual Bonus

Job Description

Key Responsibilities:


  • Make outbound calls to customers with overdue personal, business, or consumer loans.
  • Coordinate customers about their pending EMIs and payment due dates.
  • Maintain a polite and professional attitude while handling customer queries.
  • Record call details and payment commitments accurately in the system.
  • Escalate unresolved issues to the senior team as needed.
  • Achieve daily/weekly/monthly collection targets.
  • Provide regular updates and feedback to the team lead.

Follow company policies and comply with all regulatory requirements.


🔹 Eligibility:


HSC / Graduate (Any stream)

Tele-collection experience mandatory

DRA Certified

Strong communication skills (English + regional language)

Job role

Work location

Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Telecalling - Customer Service, Telecalling, Telecom, Onboarding, Telecalling marketing, Broadband, Customer queries

English level

Basic English

Age limit

21 - 37 years

Gender

Any gender

About company

Name

Incred Financial Services Limited

Address

Thane, Maharashtra, India

Job posted by Incred Financial Services Limited

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