BPO Telecaller

Job Title: Telecalling Executive

Job Summary:We are seeking a friendly and enthusiastic Telecalling Executive to join our team. The role involves interacting with customers, assisting them with product selection, handling sales transactions, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, a sales-driven mindset, and a customer-first attitude.

Key Responsibilities:

• Greet and assist customers with product information and selection.
• Maintain store displays, ensure cleanliness, and create an inviting environment.
• Handle billing and payment processes accurately and efficiently.
• Achieve assigned daily and monthly sales targets.
• Build and maintain strong, long-term customer relationships.
• Provide excellent customer service and resolve queries promptly.

Requirements:

• Minimum qualification: High school diploma or graduation in any field.
• Prior experience in telecalling, retail, or customer service preferred.
• Strong verbal communication and interpersonal skills.
• Basic knowledge of computers and billing systems.
• Ability to work in a team and meet sales targets.

Key Skills:

• Communication & persuasion
• Customer service
• Sales & negotiation
• Time management
• Relationship building
• Benefits:Competitive salary with performance-based incentives
• Career growth and training opportunities
• Supportive and professional work environment