Customer Service Officer - Credit Cards Correspondence

CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service

 

• Graduate
• Minimum 1 to 2 years of experience in customer service role on email support or calls. 
• Excellent communication skills – Verbal & Written
• Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
• Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
• Banking Background preferred

Experience Level

Mid Level