Chat Process Executive
Yes Bank
Chat Process Executive
Yes Bank
Thane West, Thane
โน18,000 - โน32,000 monthly*
Fixed
โน18000 - โน22000
Average Incentives*
โน10,000
Earning Potential
โน32,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
79 applicants
Benefits include: Annual Bonus, Travel Allowance (TA), ESI (ESIC), 5 working days, Two-way cab
Job Description
Key Responsibilities:
Handle customer queries professionally via call/chat/email
Provide accurate information and resolve customer issues
Maintain customer satisfaction and service quality
Update customer details in the system
Follow company policies and data security guidelines
Perks & Benefits:
๐ฐ โน9,000 incentive every 3 months
๐ โน26,000 loyalty bonus after completing 1 year with the company
๐ Internal growth opportunities after 3 months
๐ Home pick-up & drop facility provided
๐ Paid training
๐ Career growth opportunities
Job role
Work location
Ashar IT park, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Freshers only
Education
Graduate
Skills
Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
21 - 32 years
Gender
Any gender
About company
Name
Yes Bank
Address
Ashar IT park, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra, India
Job posted by Yes Bank
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