Customer Assistance Manager

Kotak Mahindra Bank

Thane

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Customer Assistance Manager-Personal Loan-Hardship Assistance Unit

The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards.

Job role

Work location

Thane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website