Customer Care Executive

Dams Consulting Services Private Limited

Thane West, Thane

₹16,000 - ₹33,000 monthly*

Fixed

16000 - ₹28000

Average Incentives*

5,000

Earning Potential

33,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

19 applicants

Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, Mobile Allowance, Internet Allowance, Flexible Working Hours

Job Description

Job Title: Customer Care Executive

Job Overview:

We are seeking a friendly and customer-focused Customer Care Executive to handle customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should have strong communication skills and a problem-solving attitude.

  • Key Responsibilities:Handle inbound and outbound customer calls
  • Respond to customer queries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Provide accurate information about products and services
  • Maintain customer records and update details in the system

Job role

Work location

Lotus Park, Neheru Nagar, Wagle Industrial Estate, Thane West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Dams Consulting Services Private Limited

Address

Lotus Park, Neheru Nagar, Wagle Industrial Estate, Thane West, Mumbai, Maharashtra, India

Job posted by Dams Consulting Services Private Limited

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