Customer Care Executive

State Bank of India

Kalwa, Thane

₹25,000 - ₹40,000 monthly*

Fixed

25000 - ₹35000

Average Incentives*

5,000

Earning Potential

40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

91 applicants

Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Job Description

Responsibilities:

Handle inbound calls from international customers

Understand and resolve customer queries related to services/accounts

Provide clear and professional communication

Ensure customer satisfaction

Update customer details in the system

Follow company policies, quality standards, and data security guidelines

Job role

Work location

Kalwa, Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

bpo, Blended process, Domestic BPO, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

19 - 36 years

Gender

Any gender

About company

Name

State Bank of India

Address

Kalwa, Thane, Maharashtra, India

Job posted by State Bank of India

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