Customer Care Executive

Key Responsibilities- Respond to customer inquiries and concerns in a professional and courteous manner.

- Resolve customer complaints and issues via phone, email, chat, or social media.

- Provide product information, answer questions, and offer solutions.

- Collaborate with internal teams to resolve complex issues.

- Meet performance metrics, such as response time, resolution rate, and customer satisfaction.

- Maintain accurate records of customer interactions and transactions.