Customer Care Executive
Cogent E Services Pvt Ltd
Customer Care Executive
Cogent E Services Pvt Ltd
Thane West, Thane
₹16,000 - ₹24,000 monthly
Fixed
₹16000 - ₹24000
Earning Potential
₹24,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
19 applicants
Job Description
Handle customer inquiries via phone, email, and chat with professionalism and empathy.
Resolve customer issues promptly while ensuring high levels of satisfaction.
Maintain accurate records of interactions and follow up on pending cases.
Provide product/service information and guide customers effectively.
Coordinate with internal teams to address customer needs and escalate issues when required.
Job role
Work location
Thane West, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Chat support, Telephonic support, Blended process, Domestic BPO, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Marathi, Hindi
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
Thane West, Mumbai, Maharashtra, India
Job posted by Cogent E Services Pvt Ltd
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