Customer Service Associate
Fast And Direct Services
Customer Service Associate
Fast And Direct Services
Thane
₹15,000 - ₹30,000 monthly*
Fixed
₹15000 - ₹26000
Average Incentives*
₹4,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
No English Required
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
35 applicants
Benefits include: PF, ESI (ESIC), Two-way cab
Job Description
Job Title: Customer Service Executive
Job Summary: We are looking for a dedicated and customer-focused Customer Service Executive to handle customer inquiries, resolve issues, and ensure excellent service delivery. The ideal candidate should have strong communication skills and a customer-first approach.
- Key Responsibilities: Handle incoming and outgoing calls, emails, and chat queries from customers.
- Provide accurate information about products and services.
- Resolve customer complaints and ensure timely follow-up.
- Update customer records and maintain the CRM system.
- Coordinate with internal teams for issue resolution.
- Ensure high levels of customer satisfaction.
- Meet daily/weekly performance targets such as call handling time and resolution rate.
- Maintain professionalism and service quality standards at all times.
- Salary 15k to 24k
- Hsc passed
- Centralized pick up and drop from thane station
- Centralised Pick and drop facility
- Comms- Avg
- Centralized pick up and drop from thane station
Job role
Work location
Thane, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, International BPO, Voice Process
English level
No English Required
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Fast And Direct Services
Address
Thane, Maharashtra, India
Job posted by Fast And Direct Services
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