Urgent Hiring for the Customer Interactive Executive.

Designation - Customer Interactive Executive.

Education - Graduation Mandatory

Location - Kanjurmarg

Salary - 18k - 25k

Working day - Monday To Saturday

Working Timing - 10.00am to 7.00pm

Experience - 6months - 1 Years

Roles & Responsibility :-

1. Handling Customer Queries: Responding to customer inquiries through various channels (phone, email, chat, social media).

2. Resolving Issues: Addressing customer complaints and troubleshooting issues to ensure customer satisfaction.

3. Providing Product/Service Information: Giving detailed explanations of products or services, assisting customers in understanding how to use them, or guiding them through a purchase process.

4. Maintaining Customer Relationships: Building rapport and long-term relationships with customers through effective communication and personalized service.

5. Upselling or Cross-Selling: Suggesting additional products or services based on the customers needs.

6. Data Entry and Documentation: Recording customer information, interactions, and feedback into customer relationship management (CRM) systems.

7. Feedback Collection: Gathering feedback from customers to help improve products or services.

If your are Interested Share me your Updated Resume on sejal@sakashgroup.in / 9082107643