Customer Service Executive

Job Title: Customer Care Executive

Job Overview:

We are looking for a Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. The candidate should have good communication skills and a customer-first approach.

Key Responsibilities:

Handle inbound and outbound customer calls/emails/chats

Resolve customer queries and complaints in a timely manner

Provide accurate information about products/services

Maintain records of customer interactions

Follow up with customers for issue resolution

Ensure high levels of customer satisfaction

Coordinate with internal teams when required