Customer Service Representative

Rioserv

Thane West, Thane

₹18,000 - ₹28,000 monthly*

Fixed

18000 - ₹25000

Average Incentives*

3,000

Earning Potential

28,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

30 applicants

Benefits include: 5 working days

Job Description

We are looking for a reliable and proactive Move Coordinator to join our movers and packers operations team. The Move Coordinator will be responsible for scheduling, dispatching, and supporting moving crews while ensuring customer satisfaction and operational efficiency.


Key Responsibilities:

  • Coordinate with movers and customers to manage scheduling, follow-ups, and overall logistical operations.
  • Assigning jobs to movers and monitor project schedules and timelines to ensure that all moves are executed in accordance with established requirements, deadlines, and milestones.
  • Serve as the primary point of contact for assigned relocation projects, providing responsive support and escalating issues when necessary to ensure timely resolution.
  • Develop rapport with customers to encourage positive Google and industry reviews
  • Cultivate and maintain effective working relationships with movers and customers to promote seamless coordination and execution.


Requirements:

  • Discipline, punctuality, and workplace etiquette
  • Good communication and presentation skills
  • Pro in computer proficiency and familiarity with online tools

Job role

Work location

Centura Square IT Park, SG Barve Road, opp. Lanxess India, Shree Nagar, Thane West, Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Good Communication Skills, Professionalism, Creativity, Adaptability, Logical thinking

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Rioserv

Address

Centura Square IT Park, SG Barve Road, opp. Lanxess India, Shree Nagar, Thane West, Thane, Maharashtra, India

Job posted by Rioserv

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