Customer Service Representative
Kotak Mahindra Bank
Customer Service Representative
Kotak Mahindra Bank
Thane
₹18,000 - ₹30,000 monthly*
Fixed
₹18000 - ₹28000
Average Incentives*
₹2,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
40 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: 811 Inbound Executive
Location: Wagle Estate, Thane
Job Type: Full-Time
- Job Responsibilities:Attend inbound and outbound calls from customers to address queries and process requests efficiently and accurately
- Identify and convert cross-selling opportunities of banking products during customer interactions
- Ensure quality communication and deliver excellent customer service within productivity and service benchmarks
- Provide consistent “customer delight” by resolving queries and issues in a timely manner
- Maintain and complete all required logs and reports as per end-of-day targets
- Key Skills & Qualifications:Strong communication skills
- Customer-centric approach with problem-solving abilities
- Ability to identify and act on cross-selling opportunities
- Detail-oriented with good organizational skills
- Compensation:Annual Salary: ₹2,80,000 to ₹3,50,000
How to Apply:Schedule your interview by contacting:
HR Mayuresh – +91 98226 43973
Job role
Work location
Thane, Maharashtra, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Customer service, Banking, Inbound process, Banking operations, Banking operation, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Kotak Mahindra Bank
Address
Thane, Maharashtra, India
Job posted by Kotak Mahindra Bank
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